Terms and Conditions

Effective Date: 2024

1. Introduction

Welcome to Tribu Care! These terms and conditions govern your use of our website and your purchase of products from us. By accessing or using this website, you agree to comply with and be bound by these terms. If you do not agree, please discontinue using the website.

2. Definitions

• "Company," "we," "us," and "our" refer to Tribu Care Oman (TribuCosmetique), the official distributor of Mlay products in the Sultanate of Oman.

• "Customer," "you," and "your" refer to any individual or entity accessing our website or purchasing products from us.

3. Use of Website

You agree to use our website only for lawful purposes and in a way that does not violate the rights of others, interfere with their use of the website, or breach any applicable laws or regulations.

4. Product Information

We aim to ensure that all product descriptions, images, and pricing are accurate and up to date. However, errors may occur, and we do not warrant the accuracy or completeness of such information. If a product is listed incorrectly, we reserve the right to adjust or cancel the order.

5. Orders and Payment

All orders are subject to confirmation and acceptance by us. We reserve the right to refuse or cancel any order due to product availability, inaccuracies, payment issues, or suspected fraud.
Orders must be fully paid before they are shipped.

6. Shipping and Delivery

For full details regarding delivery charges, processing time, and shipping methods within Oman, please refer to our Shipping Policy.
Delivery times are estimates and may be affected by external factors beyond our control.

7. Returns and Exchanges

For information about returns, exchanges, and eligibility criteria, please refer to our Return Policy.
Please review the policy before completing your purchase.

8. Intellectual Property

All content available on this website—including images, graphics, logos, product descriptions, and text—is the exclusive property of Tribu Care Oman or its licensors.
You may not copy, reproduce, modify, or distribute any website content without prior written consent.

9. Limitation of Liability

To the maximum extent permitted under Omani law, Tribu Care Oman shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website, products, or inability to use any of our services.

10. Governing Law

These terms and conditions are governed by the laws and regulations of the Sultanate of Oman.
Any disputes arising from the use of this website shall fall under the exclusive jurisdiction of the competent courts in Oman.

11. Changes to Terms

We may update or modify these terms and conditions at any time. Updates will be posted on this page. Continued use of the website after changes indicates your acceptance of the updated terms.

12. Contact Information

If you have any questions about these terms and conditions, please contact us at: